Official channels
SCORES (SEBI)
SEBI's official complaint redressal system. File and track your grievance against any registered intermediary.
Open SCORES portal →SMART ODR
Online dispute resolution for eligible securities-market complaints — useful when SCORES escalation is exhausted.
Open SMART ODR →SEBI Investor Portal
Investor advisories, education, and structured guidance from the regulator itself.
Open investor portal →Recommended escalation flow
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STEP 01
Raise with intermediary
Write to your broker, DP, or AMC first. Use their official complaint email or in-app grievance form.
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STEP 02
Preserve evidence
Save emails, ticket IDs, contract notes, ledger statements, and screenshots with timestamps.
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STEP 03
Escalate to SCORES
If unresolved in 30 days, file a complaint on SCORES with full evidence and the intermediary's response (or lack of).
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STEP 04
Use SMART ODR
For eligible disputes, you can move to online conciliation or arbitration via SMART ODR.
A note from IntradayEdge
IntradayEdge is not a broker, depository participant, or SEBI-registered intermediary. We do not execute or hold your funds and cannot resolve broker disputes. For grievances, please use the official channels above.